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Callrix

White-label pay-per-minute hotline

Your experts.Your brand.Paid by the second.

Your own advisor hotline with website, real-time calls and a prepaid wallet billed by the second. Payments go straight into your Stripe account. Plans from €29 a month.

New sign-ups are currently paused and will be possible again soon. Contact us

Book a demo
  • EU hosting
  • Billed per second
  • Payments into your own Stripe
See pricing
Customer app during a call with advisor Lena Hartmann: 04:12 minutes, €8.36 so far at €1.99 per minute, €4.04 left in the wallet
Payout sent · €1,284.50to Lena Hartmann via Stripe

Example brand “Northwise” · sample data from test mode

  • Billed per second
  • Payments into your own Stripe
  • Native iOS & Android app (Business)
  • EU hosting · GDPR
  • No setup fee

White label

One platform.Your brand on every screen.

Name, logo, colours, claim and domain come from your settings. Your customers only ever see your brand.

  • Welcome screen of the example brand Northwise in green

    Northwise· Coaching

  • Welcome screen of the example brand Lexpress in navy blue

    Lexpress· Legal hotline

  • Welcome screen with your own brand in purple

    Your brand· Your niche

  • Your logo, colours and claim
  • Your own domain (from Solo Plus)
  • Your app in both stores (Business)
  • Your name on card statements

Example brands for illustration.

How it works

Live in four steps.No developers.

From workspace to live hotline. Go live when everything is ready.

  1. Sign up

    Create your workspace. Test mode with sample data is ready right away.

    Sign-up screen: Launch your own pay-per-minute hotline
  2. Make it yours

    Add your logo and colours, set prices per minute and invite your advisors.

    Branding step with logo, brand colour and a live preview of the app
  3. Connect Stripe

    Payments go straight into your own Stripe account. Advisor payouts run through Stripe Connect.

    Payment settings with the card to connect your Stripe account
  4. Go live

    Pick a plan, connect your domain and switch to live mode. With Business, your apps follow after store review.

    Confirmation screen: Northwise is live

New sign-ups are currently paused and will be possible again soon. Contact us

Product

Everything a paid advice hotline needs.Already built.

Billing, calls, payouts, apps and the console your team works in. One platform, ready to switch on.

Live calls & low-balance warnings

Watch every call as it happens. Before a wallet runs dry, the customer gets a warning and can top up without hanging up.

Live calls in the operator console with cost so far and wallet left for each call
Customer app during a call showing a warning: about 50 seconds left, top up now

Billed per second, paid in advance

Customers top up a prepaid wallet by card, Apple Pay or Google Pay and see the cost of every call live.

Top-up screen with wallet packages from €10 to €100 and bonus credit

Advisors take calls in browser or app

Advisors go online, take calls and see their earnings. Payouts run through Stripe Connect.

Advisor app showing weekly earnings, talk time and the next payout

Your domain & your own appBusiness

Your hotline runs on your own domain. With Business, we build and publish your iOS and Android app under your name.

Mobile app section in the console with the release checklist for App Store and Google Play

GDPR & EU hosting

Built for advice businesses in Europe. You stay the controller, we act as your processor.

  • Hosted in the EU (Germany)
  • Data export and deletion built in
  • Data processing agreement available
  • Secure calls in browser and app

One console for your whole hotline

Revenue, talk minutes, live calls, top advisors and top-ups at a glance. Change prices, advisors and branding without code.

  • Prices per advisor and per minute
  • Welcome credit and top-up bonuses
  • Customers, receipts and refunds
  • Exports for your accounting
Operator console overview with key figures, revenue chart and live calls

Your money

Your revenue goes to you.Not through us.

Callrix never holds your money. Customers pay into your own Stripe account and advisors are paid out from there. We charge a monthly licence plus a small share of net call and chat revenue, invoiced separately.

  1. Customer tops up

    Card, Apple Pay or Google Pay. Calls are billed per second from the wallet.

    Prepaid
  2. Your Stripe account

    Holds the money. You see every charge and refund.

    Your account
  3. Advisor

    Receives their share via Stripe Connect.

    Stripe Connect

Callrix licence: from €29 per month plus 5 to 15 % of net call and chat revenue, invoiced separately. Nothing per top-up. Stripe's standard fees apply.

Use cases

Built for experts who charge by the minute

If people pay for your knowledge, they can call it. A few niches Callrix is built for:

  • Coaching

    Career, leadership and life coaches, available in seconds.

  • Legal hotlines

    Lawyers answer first questions by phone, billed fairly by the minute.

  • Tax hotlines

    Quick answers from tax advisors, without booking a full appointment.

  • Tutoring

    Homework and exam help on demand, paid per minute.

  • Expert hotlines

    IT, pets, garden or home repair: any expertise people pay for.

  • Wellness

    Nutrition, sleep and stress coaching with a personal touch.

Legal and tax advice only through advisors who are licensed to give it.

Your niche isn’t listed? Ask us in a demo

Pricing

Simple pricing that grows with you.

Simple monthly licence plus a small share of call and chat revenue. No setup fee.

Starter

Launch your hotline on the web.

€99/ month

New sign-ups are currently paused and will be possible again soon. Contact us

Included:

  • Plus 10 % of net call and chat revenue
  • Your own domain or a Callrix address
  • Web app for your customers
  • Per-second billing & prepaid wallet
  • Payments into your own Stripe account
  • Advisor payouts via Stripe Connect
  • Operator console & analytics
  • Up to 10 advisors
  • Email support

Business

Your own app

Your hotline with its own app and domains.

€399/ month

New sign-ups are currently paused and will be possible again soon. Contact us

Everything in Starter, plus:

  • Only 5 % of net call and chat revenue
  • Your own iOS & Android app, published under your name
  • Up to 3 custom domains
  • Up to 50 advisors
  • Onboarding call included
  • Priority support
  • Solo €29 + 15 % and Solo Plus €59 + 12 % for single advisors
  • No setup fee · prices excl. VAT
  • Licence monthly, revenue share for the previous month

More than 50 advisors or special requirements? Talk to us

FAQ

Questions, answered.

Do I need developers or my own servers?

No. Callrix runs the website, calls, billing and, with Business, the native apps. You set up branding, prices, advisors and Stripe yourself in the operator console. Prefer a guided start? Book a demo and we set it up with you.

How does per-second billing work?

Customers top up a prepaid wallet. During a call, the wallet is charged by the second at the advisor’s price per minute. Before the balance runs out, the customer gets a low-balance warning and can top up without hanging up. Whatever is left stays in the wallet for the next call.

Where does the money go?

Straight into your own Stripe account. Callrix never holds your funds. Advisors are paid out from your Stripe account via Stripe Connect.

Does Callrix take a cut of my revenue?

A small one. Depending on your plan you pay 5 to 15 % of net call and chat revenue (paid call and chat charges without VAT, bonus credit excluded) on top of the monthly licence, billed together each month. Nothing per top-up. The rest of the margin between what customers pay and what advisors earn is yours. Stripe’s standard payment fees apply.

Can I have my own app in the App Store and Google Play?

Yes, with Business. You create your own Apple Developer and Google Play accounts (Apple and Google charge their own registration fees). We build the native app under your brand and publish it under your accounts. Store review usually takes a few days.

Which niches can I run on Callrix?

Coaching, legal and tax hotlines, tutoring, expert advice, wellness and more: any field where people pay for an expert’s time. Legal and tax advice must be given by advisors licensed to do so. Spiritual and psychic niches are only possible after prior approval, so please talk to us first.

Is Callrix GDPR compliant?

Callrix is hosted in the EU (Hetzner, Germany) and has data export and deletion built in. You are the controller for your customers’ data and Callrix acts as your processor. A data processing agreement under Art. 28 GDPR is available.

Still unsure? Ask us anything in a 30-minute demo.

Book a demo

Your hotline starts here.

Sign-ups are paused for now. Book a demo or contact us and we will get you started.

New sign-ups are currently paused and will be possible again soon. Contact us

Book a demo